An Acupuncture appointment at our clinic
is viewed as a commitment and connection between an Acupuncturist and the Patient.
Cancellation Policy.
We understand that sometimes you need to cancel or reschedule your appointments
and there are emergencies. If you are unable to keep your appointment, please notify us as soon as possible. Answering
machine is on 24 hours a day. Because we do not double-book appointments, when you break your appointment, we are not
able to fill the empty spot (Unless, at least 24 notice is given). As time
and space is limited someone else may not be able to be seen by us.
Fees for missed appointments:
There is a full visit fee for missed appointments without a 24 hour notice. (We always call a day
prior to confirm your appointment). 48 Hour advance cancellation is preferred and 24 is required.
Please arrive 5-10min before your appointment so you can relax and we
can take your vital signs better and to be fair to other clients. Our clinic in turn will do our best to minimize your waiting time. We do not double book appointments.
Those who are late will have a shorter session so the next patients won't have to wait.
*** If your schedule is hectic or you are NOT sure if you can keep your
appointment, then you can schedule it on the day of treatment (if availability schedule permits).
